Last updated: 31.08.2026
Rental Terms
These terms and conditions govern the use of the A&A Corporation website and the conditions of vehicle reservation and rental. Placing a reservation constitutes acceptance of these terms.
§1. General provisions
The Lessor is A&A Corporation, ul. Ruczaj 89, 02-997 Warsaw, Poland, contact: kontakt@aacorporation.pl, tel. +48 884 762 950 (PL), +47 462 67 097 (EN).
These terms set out the detailed conditions of the vehicle rental agreements concluded by the Lessor and the rules for reserving vehicles through the aacorporation.pl website, by telephone and by e-mail.
The Lessor rents out and hands over vehicles in Warsaw and Gdańsk, including delivery to an address you choose and airport pickup, in accordance with the price list.
These terms apply to all reservations placed on or after 31.08.2026. They correspond to the A&A Corporation General Rental Conditions (GRC) in the version of 30.08.2026.
The following form integral parts of the rental agreement: the General Rental Conditions (GRC), the Additional Fee Schedule, the Vehicle Handover Protocol, the Vehicle Return Protocol, the Deposit and Damage Settlement Rules, the Accident / Collision / Breakdown / Theft Procedure and the GDPR + GPS Information Notice.
Where a signed rental agreement conflicts with these terms, the rental agreement prevails, subject to mandatory provisions of law.
§2. Definitions
Lessor — the entity identified in §1, which rents out the vehicle.
Renter — the individual, legal person or organisational unit placing the reservation and concluding the rental agreement.
User (additional driver) — a person named in the rental agreement as authorised to drive the vehicle.
Reservation — a request to rent a vehicle for selected dates, placed via the website, by telephone or by e-mail.
Rental agreement — the agreement concluded at handover, setting out the detailed rental conditions.
Protocol — the handover/return protocol describing the condition of the vehicle.
Price list — the rates, additional fees and breach fees published on the Lessor's website, together with the schedules to these terms.
Rental day — 24 hours counted from the handover time stated in the rental agreement.
Deposit — the refundable security for the Lessor's claims, described in §7.
§3. Who may rent and drive the vehicle
The Renter and any authorised driver must be at least 21 years old and hold a valid driving licence recognised in Poland, issued at least one year before the agreement date, together with a valid identity document (ID card or passport).
For selected models the Lessor may require a higher age or longer driving experience; this condition is stated when the reservation is confirmed, before the agreement is concluded.
The Renter may also be a legal person or an organisational unit referred to in art. 33¹ of the Polish Civil Code. The person concluding the agreement on its behalf presents proof of authority (register extract, power of attorney) together with their own identity document and driving licence.
Only the Renter or a person named in the agreement as an additional driver may drive the vehicle. Adding a driver is subject to a fee under the price list.
These conditions apply throughout the rental. If they are not met, the Lessor may refuse to hand over the vehicle or terminate the agreement with immediate effect.
The Lessor may verify the documents presented to the extent permitted by law, including in public registers (KRS, CEIDG).
If the authorisation of an additional driver is revoked, the Renter shall inform the Lessor without delay.
§4. Reservation and conclusion of the agreement
Reservations are placed through the form on aacorporation.pl, by telephone or by e-mail.
The website takes no online payment and requires no prepayment. A reservation placed on the website is an availability enquiry and does not itself conclude a rental agreement.
On receiving a reservation the Lessor confirms its receipt to the e-mail address provided and then confirms vehicle availability and the rental conditions — usually within one hour and no later than 24 hours from the request.
A reservation is confirmed provided that the requirements of §3 are met, the required details have been supplied and these terms have been accepted.
The Lessor may decline to confirm a reservation, in particular where the vehicle is unavailable for the requested dates, verification is unsuccessful, or the conditions of §3 are not met. A declined reservation costs the Renter nothing.
The documents listed in §1 are sent or made available to the Renter before the rental agreement is concluded — through the booking system and the aacorporation.pl website, or by e-mail to the address indicated by the Renter.
For telephone bookings and for rentals without a prior online reservation, the Renter provides an e-mail address to which the Lessor sends the documents and rental conditions before the agreement is concluded. That address is entered into the rental agreement.
The method used to make the documents available — e-mail or the booking system and website — and the Renter's e-mail address are confirmed in the rental agreement. By signing the agreement the Renter confirms receipt of, or access to, the documents and the opportunity to read them before the agreement was concluded; a separate signature on each document is not required.
The version of these terms and of the other documents sent or made available to the Renter before the agreement was concluded applies to that rental. A later change to a document on the website does not automatically change an agreement already concluded.
The rental agreement is concluded when signed by the Renter and the Lessor's representative and the vehicle is handed over. Where more than one Renter is party to the agreement, their liability is joint and several.
If the Lessor cannot provide the vehicle covered by a confirmed reservation, it will offer a vehicle of the same or a higher class at the reserved rate. A Renter who does not accept the substitute vehicle may withdraw from the reservation at no cost.
§5. Changing and cancelling a reservation
The Renter may cancel a reservation at any time before handover, either in the "My reservations" panel or by contacting the Lessor. A cancellation notified more than 24 hours before the agreed handover time is free of charge.
A cancellation notified later is subject to a fee that depends on how much time remains before the agreed handover time: separate rates apply between 24 and 12 hours and below 12 hours, as stated in the reservation, in the Table of Additional Fees and in the price list. Failing to collect the vehicle at the agreed time (no-show) is subject to a separate fee, charged after the tolerance period stated in the reservation.
Neither the cancellation fee nor the no-show fee may exceed the total value of the reservation. The rates applicable to a given reservation are recorded when it is placed — a later change to the price list does not alter the terms of a reservation already made.
The Lessor may waive the cancellation fee in individually justified cases.
Changes to dates, handover location or vehicle class are possible subject to fleet availability and confirmation by the Lessor.
The Lessor may cancel a reservation up to handover for objective reasons (e.g. damage to the vehicle, a previous Renter failing to return it). In such a case any amounts received are refunded and, where possible, a replacement vehicle is offered.
Under art. 38(12) of the Polish Consumer Rights Act, the right to withdraw from a distance contract does not apply to vehicle rental services for a specified date or period. This does not affect the right to cancel a reservation on the terms described above.
§6. Handover
The vehicle is handed over at the place and time agreed in the reservation — at the Lessor's office, at an address you specify, or at the airport, in accordance with the delivery price list.
Handover outside standard business hours is possible for an additional fee under the price list.
A Protocol is drawn up at handover recording the condition of the vehicle, the odometer reading and the fuel level. The Renter inspects the vehicle and raises any objections before departure; objections are noted in the Protocol.
The vehicle is handed over clean and fuelled, with valid documents and the equipment required by law.
The vehicle is collected in person by the Renter or by a person named in the agreement as an additional driver, on presentation of the documents listed in §3.
§7. Payments, deposit and invoices
Rent is charged per rental day at the rate applicable when the reservation was confirmed and is payable in advance — by bank transfer or by card at handover. A VAT invoice is issued for every rental.
The deposit or pre-authorisation secures amounts due in connection with the specific rental. It is not a penalty, automatic compensation or the Renter's consent to arbitrary charging. Its amount depends on the model and ranges from 2,000 zł to 6,000 zł; the amount applicable to the vehicle is stated before the rental agreement is concluded.
The deposit is taken as a card pre-authorisation or by bank transfer.
In the event of damage or a serious breach of the agreement, the Lessor may withhold release of the relevant part of the deposit or pre-authorisation for the time necessary to establish the basis of liability, the connection with the event and the amount due. No automatic forfeiture of the whole deposit applies to a breach as such.
Any deduction from the deposit is made only in the justified amount and only for amounts having a basis in the rental agreement, these terms, the Additional Fee Schedule and applicable law. The Renter is given the event, the basis and the calculation method for the charge, and the remaining part of the security is released.
If no grounds for withholding the deposit are identified after the vehicle is returned, the Lessor instructs its release without undue delay. For a pre-authorisation, the actual time at which funds are released also depends on the bank or payment operator. If further verification of damage is required, the Renter is informed of the reason and of the further settlement procedure.
The amount of the deposit is not a cap on the Renter's liability. If a properly established and properly evidenced amount due exceeds the deposit, the Lessor may pursue the remainder from the Renter in accordance with the rental agreement and applicable law. Releasing the deposit does not waive claims that come to light after the vehicle is returned.
The no-deposit option means that the standard security is not collected at handover. It does not release the Renter from liability for damage, fees or other amounts for which the Renter is liable under the agreement and applicable law.
A delay in returning the vehicle of up to 1 hour does not trigger a further rental day. A delay exceeding 1 hour triggers the charge for a further commenced day at the rate in the rental agreement.
Extending the rental requires the Lessor's consent and payment for the additional period in advance, no later than the hour at which the original return time falls due.
§8. Rules for using the vehicle
The Renter and every person driving the vehicle must: carry the documents required by road traffic authorities; secure the vehicle, keys and documents against theft whenever leaving it; lock the vehicle and use the factory security systems; carry out routine checks (oil and fluid levels, tyre pressure, lighting); refuel with the fuel type specified for the engine; and keep the vehicle reasonably clean.
The following are prohibited in particular: driving after consuming alcohol, while intoxicated, under the influence of narcotics or other intoxicants, or under the influence of medicines or other substances impairing the ability to drive safely; consuming alcohol or intoxicants in the vehicle; driving without valid driving privileges or while they are retained, suspended or revoked.
Also prohibited: smoking cigarettes, cigars or pipes in the vehicle; using e-cigarettes or heated-tobacco products, or any other product leaving smoke, vapour, ash or a permanent odour; destroying, damaging or vandalising the vehicle, including its bodywork, paintwork, windows, rims, tyres, seats, upholstery, headliner, dashboard, screens, electronics and other equipment.
Further prohibited: handing the vehicle to a person not named in the rental agreement; subletting, lending, pledging or otherwise disposing of the vehicle without the Lessor's required consent; taking part in races, rallies, competitions, training or sports tests; drifting; driving off roads intended for traffic (off-road); driving instruction; towing other vehicles without the Lessor's prior written consent; and paid carriage of persons or goods, taxi, ride-hailing, courier or delivery work without the Lessor's written consent.
Also prohibited: interfering with the GPS, telematics, electronics, safety systems or security devices of the vehicle, including removing, disconnecting, covering or damaging them; removing, concealing or altering vehicle markings; carrying out repairs, alterations or modifications without the Lessor's consent; using fuel other than the fuel required for the vehicle; overloading the vehicle or carrying more passengers or luggage than it permits; carrying animals without the Lessor's consent; carrying hazardous or illegal materials or materials that may damage or permanently contaminate the vehicle; and continuing to drive despite a warning light, message or fault where further driving may increase the damage.
Driving after consuming alcohol or intoxicants, or without the required licence, is a gross breach of the agreement and may lead to reduction or refusal of insurance cover.
A breach of a prohibition may result in the fee set out in Schedule 2 and — independently of that fee and without double charging for the same loss — in liability for properly evidenced damage where it has actually occurred.
The Renter shall inform every person entrusted with the vehicle of the obligations arising from the agreement and these terms and is responsible for their compliance.
The Lessor may inspect how the vehicle is used and its condition, and the Renter shall enable such inspection.
The Renter is responsible for the correct fitting and use of additional equipment (e.g. a child seat).
§9. Mileage limits
The rental includes a mileage allowance of 300 km per day for rentals of 1–6 days, 250 km per day for rentals of 7–29 days and 3,000 km per month for rentals of 30 days or more, unless the rental agreement or an individual offer provides otherwise.
Mileage above the allowance is charged per kilometre at the rate stated in the rental agreement or the price list, depending on the vehicle model, based on the difference in odometer readings.
Odometer readings at handover and return are recorded in the Protocol.
§10. Travel outside Poland
The vehicle is intended for use only within the territory of the Republic of Poland. Taking, transporting, moving or allowing the vehicle to be moved outside Poland is prohibited.
An exception is possible only with the Lessor's prior express written consent, given before departure and recorded in the rental agreement or in a separate annex signed before the border is crossed, and subject to the conditions set by the Lessor for the specific vehicle and rental — including those arising from the scope of insurance and Assistance and the countries indicated.
Oral consent, a telephone conversation on its own, no reply from the Lessor, or an assumption of consent do not constitute permission to travel abroad.
If the prohibition is breached, the Renter shall immediately inform the Lessor and follow the instructions received. The Renter pays the fee set out in Schedule 2 and is liable for properly evidenced damage and reasonable costs connected with the breach, including the reasonable cost of returning the vehicle to Poland, to the extent permitted by law and by the insurance policy.
§11. Servicing, inspections and breakdowns
If a scheduled service falls due during the rental, the Renter shall make the vehicle available at a time and place agreed with the Lessor. The Lessor covers the cost of servicing within Poland.
The Renter may not commission repairs, alterations or other maintenance without the Lessor's consent. Repairs agreed with the Lessor are settled against invoices and the return of replaced parts.
In the event of a breakdown, immobilisation, collision or any other incident, the Renter contacts the Lessor without delay and follows the instructions received. Assistance is contacted through the Lessor, unless the Renter was given a direct Assistance number at vehicle handover.
The scope of help — including towing, roadside repair, any replacement vehicle and the costs involved — follows the protection and Assistance cover assigned to the specific vehicle and the terms of the rental. The Lessor does not guarantee a replacement vehicle in every situation, nor any particular time for providing one; what is possible is established case by case once the incident is reported.
If a replacement vehicle is provided and is of a lower class than the vehicle rented, the rent is reduced accordingly.
The number for reporting an incident is stated in the rental agreement. Where life or health is at risk, call the emergency number 112 first.
§12. Damage, accident, theft — procedure
In the event of damage, an accident, a collision, a breakdown, a break-in, theft or loss of keys, the Renter shall: stop the vehicle in a safe place and secure the scene, provided this can be done without putting themselves or others at risk; secure the vehicle against further damage; notify the Lessor without undue delay and follow the instructions received; take photographs and collect the details of participants, witnesses and insurance; and, in the event of theft, notify the Police and hand over to the Lessor the keys and vehicle documents in their possession.
The Police or the emergency number 112 must be called where required by law or the circumstances, in particular where: there are injured persons; the vehicle, keys or documents have been stolen or there has been a break-in; there is reason to suspect that a participant is under the influence of alcohol or intoxicants; a participant refuses to give their details, leaves the scene, or there is a dispute about material circumstances of the event; or there is serious damage to the vehicle or to property. Where life or health is at risk, the safety of persons and the instructions of the emergency services take priority.
The Renter must not arrange repairs or towing outside the designated Assistance service without the Lessor's consent, unless immediate action is objectively necessary for safety. The Renter must not continue driving where the vehicle is unroadworthy or where further driving may increase the damage.
Where another driver caused the event, the Renter shall obtain their details, registration number and third-party insurance policy number, together with witness details, and pass them to the Lessor.
Failing to call the Police or to notify the Lessor may cause the insurer to refuse to pay; to the extent the insurer refuses on that ground, the Renter is liable for the resulting loss.
Making a false statement about the circumstances of the damage releases the Lessor from the liability limits arising from any protection package purchased.
§13. Insurance and liability for damage
Every vehicle in the fleet carries third-party motor liability insurance (OC) and comprehensive insurance (AC). The scope of cover, the excess, exclusions and Assistance are governed by the current policy for the specific vehicle and by the option stated in the rental agreement.
The Renter's liability is determined individually — on the basis of applicable law, the rental agreement, these terms, the policy conditions and the circumstances of the event, after establishing the basis of liability, causation and the amount of the loss. Merely identifying a difference on return is not a basis for a charge.
Where the Renter is liable for damage to or destruction of the vehicle, the Lessor may claim properly evidenced loss and reasonable costs, in particular: repair, parts, labour, diagnostics, towing, transport, restoration of the vehicle to its proper condition, and other properly evidenced costs connected with the event.
The settlement takes into account amounts paid by the insurer or by a third party. The same loss is not compensated twice.
If, as a result of an event for which the Renter is liable, the vehicle is temporarily unavailable for rental, the Lessor may claim properly evidenced downtime loss, including lost profits, where they are in a normal causal relationship with the event. No automatic charge calculated as the number of days off the road multiplied by the full rental rate applies.
For damage that is not settled under the at-fault party's third-party policy, the Renter is liable up to the excess set out in Schedule 2, unless the Renter shows that neither they nor the driver were at fault. The excess is not an automatic penalty — it applies in accordance with the agreement, the policy and established liability, and if the amount actually due in law is lower, the settlement does not exceed that amount.
Purchasing the protection package offered at booking reduces the excess in accordance with the offer for the specific vehicle.
Driving after consuming alcohol or intoxicants, use by an unauthorised person, driving without the required licence or another serious breach of the policy conditions may lead to reduction or refusal of insurance cover. This does not automatically create unlimited liability of the Renter — the Lessor must establish the basis and the amount of any claim.
Damage to and soiling of the upholstery and missing vehicle equipment are covered neither by the insurance nor by the protection package and are settled in accordance with Schedule 2 or at the actual documented cost.
The amount of the deposit does not cap the Renter's liability. If a properly evidenced and legally due claim exceeds the deposit, the Lessor may pursue the difference in accordance with the rental agreement and applicable law.
§14. Returning the vehicle
The Renter returns the vehicle at the place and time agreed in the rental agreement. Any change of return place or time requires the Lessor's agreement at least 12 hours in advance.
The vehicle must be returned in no worse condition than normal wear and tear — clean inside and out, with the fuel or energy level recorded in the handover Protocol, and with all keys, documents and equipment.
A Protocol is drawn up on return, together with photographs, the odometer reading and the fuel or battery level. If the vehicle is returned in a condition that prevents inspection (e.g. heavily soiled) or by a person not named in the agreement, the Lessor may draw up the Protocol unilaterally and deliver it to the Renter.
Normal wear resulting from proper use does not automatically constitute damage chargeable to the Renter.
Failing to return the vehicle on time and continuing to use it without consent to an extension is a breach of the agreement. The Lessor may charge for the next commenced day at the rate in the rental agreement, take legally permitted steps to recover the vehicle, claim properly evidenced amounts due and loss and, where misappropriation is reasonably suspected, notify law enforcement. The Renter remains liable for the vehicle, including theft and damage, after the agreed return time.
The Lessor does not refund rent for an unused period where the vehicle is returned early, nor the value of surplus fuel.
§15. Additional fees, breach fees and fines
Additional fees and fees for breaches are set out in Schedule 1 and Schedule 2 to these terms and in the price list published on the website. They correspond to the Additional Fee Schedule annexed to the rental agreement.
Every charge identifies the event, the contractual or legal basis and the calculation method. A fee for a breach may be charged only once the event has been identified and documented; independently of that fee, the Lessor may claim properly evidenced loss where it has actually occurred — without double charging for the same loss.
The Lessor documents damage and excessive soiling by protocol, photographs and, where necessary, an estimate, invoice or other reliable document. Normal wear resulting from proper use is not subject to an additional charge.
The Renter covers fines, parking charges, tolls and other amounts arising from use of the vehicle during the rental, unless they show that neither they nor the driver are responsible.
Where an authorised public body makes an enquiry, the Lessor is obliged to identify the person entrusted with the vehicle. Handling such an enquiry is subject to the administrative fee in Schedule 2, charged only where the Lessor actually performed administrative work and the fee is legally permissible.
Fees stipulated against consumers apply only to the extent permitted by consumer protection law; any provision conflicting with those rules is not binding on a consumer.
Debt collection costs are settled on the general terms provided by law, with no flat-rate charges imposed on consumers.
§16. Complaints
Complaints may be submitted by e-mail to kontakt@aacorporation.pl or in writing to the Lessor's registered office.
A complaint should include contact details, the reservation or agreement number and a description of the issue.
The Lessor examines complaints within 14 days of receipt and communicates the outcome to the e-mail address provided.
Consumers may use out-of-court complaint and redress procedures, including the assistance of the district (municipal) consumer ombudsman and proceedings before the regional Trade Inspection inspector. Information on these procedures is available from the Polish Office of Competition and Consumer Protection (UOKiK).
§17. Personal data
The controller of the personal data of the Renter and of authorised drivers is the Lessor.
The rules of processing — purposes, legal bases, recipients, retention periods and your rights — are described in the Privacy Policy available on the website and in the GDPR + GPS Information Notice made available before the rental agreement is concluded.
Vehicles may be fitted with a GPS/telematics system recording the vehicle's location and technical data relating to its operation.
That data is used only for specified, necessary and proportionate purposes, in particular: protecting the vehicle and property; fleet security; locating and recovering the vehicle in the event of theft; handling incidents and damage; establishing, pursuing or defending claims; and verifying material breaches of the agreement — to the extent legally permissible and proportionate.
GPS is not used for arbitrary or unlimited tracking of the Renter's behaviour. Access to the data is restricted to the persons and entities that need it for the relevant purpose.
The Renter may not remove, disable, cover or otherwise interfere with GPS or telematics devices.
Confirmation of receipt of the GDPR + GPS Notice is given in the rental agreement together with confirmation of how the documents were made available; no separate signature on the Notice is required. Acknowledging receipt of the information does not constitute consent to processing where the legal basis is the agreement, a legal obligation or the Lessor's legitimate interest.
§18. Final provisions
Matters not covered by these terms are governed by the Polish Civil Code and, in agreements with consumers, by consumer protection law.
The Lessor may amend these terms for valid reasons (changes in law, in the scope of services or in the price list). Reservations confirmed before the amendments take effect remain governed by the previous wording.
The parties shall notify each other of any change of address for service. Correspondence relating to the agreement may be sent to the e-mail address given in the rental agreement.
The invalidity or ineffectiveness of any provision does not affect the validity of the remaining provisions.
Disputes with a Renter who is not a consumer are resolved by the court having jurisdiction over the Lessor's registered office. Disputes with consumers are resolved by the court determined under the Polish Code of Civil Procedure.
Schedule 1 — Additional fees
Current rental rates and additional fees are published on aacorporation.pl — in the pricing section and in the booking form, where every fee is shown before the reservation is submitted.
Additional services cover in particular: delivery or collection at an address you specify; airport pickup and return; handover or return outside standard business hours; an additional driver named in the agreement; a child seat; the protection package; the no-deposit option; and mileage above the allowance.
All fees are quoted in Polish złoty and include VAT.
A fee may be charged only where the event giving rise to it has occurred and has been appropriately documented.
If the calculator for a specific vehicle shows a rate different from one quoted elsewhere on the website, the rate confirmed to the Renter before the rental agreement is concluded is binding.
Schedule 2 — Breach fees and excess
Excess for damage not settled under the at-fault party's third-party policy: standard-class vehicles — 4,000 zł; SUVs and commercial vehicles — 6,000 zł; premium-class vehicles — 8,000 zł. Purchasing the protection package reduces the excess in accordance with the offer for the specific vehicle.
Theft or total loss — settled in accordance with the rental agreement, the protection option chosen and the terms of the insurance policy.
The excess is not an automatic penalty. It applies in accordance with the agreement, the policy and established liability; if the amount actually due in law is lower, the settlement does not exceed that amount.
Smoking tobacco or e-cigarettes, or using products that leave smoke or odour — 500 zł, once the breach has been identified and documented. Independently of this fee, properly evidenced damage-repair costs may be claimed, without double recovery for the same loss.
Carrying animals without the Lessor's consent — 500 zł, once the breach has been documented.
Loss of or damage to a key or remote — up to 2,500 zł, or the lower actual replacement or coding cost, based on an estimate or invoice.
Loss of the registration certificate, a number plate or another registration element — up to 500 zł per item, and no more than the justified cost including handling, once the cost has been evidenced.
Loss of or damage to a wheel trim beyond normal wear — up to 300 zł each.
Alloy rim — up to 1,500 zł each; steel rim — up to 600 zł each. Repair or replacement at the documented cost, and no more than the justified settlement.
Burns, tears or permanent damage to upholstery or equipment — the actual reasonable cost of repair or restoration per an estimate or invoice, taking into account the condition and wear of the item.
Any other missing equipment item — the actual replacement cost, taking wear into account where relevant.
Entrusting the vehicle to a person not named in the rental agreement — 2,500 zł, plus properly evidenced loss resulting from the breach, if any.
Towing another vehicle without the Lessor's consent — 500 zł, plus properly evidenced loss, if any.
Use contrary to the intended purpose: competitions, rallies, training, driving instruction, drifting and the like — 1,500 zł, plus properly evidenced loss, if any.
Dismantling, modifying or interfering with the vehicle or the GPS without the Lessor's consent — 2,500 zł, plus the reasonable cost of restoring the previous condition, once documented.
Refuelling with the wrong fuel type — 3,000 zł, plus the cost of remedying the consequences, up to the amount of the legally due claim, once the event and the costs have been documented.
Taking the vehicle outside Poland without the Lessor's prior written annex — 2,000 zł, plus reasonable vehicle-recovery and handling costs, if incurred.
Moving the vehicle outside the European Union without the required consent — 5,000 zł, plus reasonable costs, to the extent permitted by law.
Abandoning the vehicle away from the agreed location — up to 2,000 zł, plus the actual cost of recovering the vehicle, once documented and without automatic double charging.
Making up missing fuel — 10 zł for each missing litre plus a 50 zł service fee, based on the fuel level recorded at handover and on return.
Return requiring excessive cleaning — 100 zł; a commercial vehicle — 150 zł, where the soiling exceeds normal use and is documented.
Upholstery cleaning — 500 zł; in a commercial vehicle — 700 zł, where the cleaning is genuinely necessary for reasons attributable to the Renter.
Exceeding the mileage limit — the per-kilometre rate applicable to the specific model, based on the difference in odometer readings; the rate is stated in the rental agreement or the offer.
A return delay of up to 1 hour — no charge for another day. A delay exceeding 1 hour — the next commenced day at the rate in the rental agreement, without double-charging the same period.
Administrative fee for handling a domestic authority enquiry, a fine or a road charge — 150 zł per case; for handling a foreign-authority matter — 300 zł per case, and only where the Lessor actually performed administrative work and the fee is legally permissible. The fine, parking charge or road toll is charged to the person responsible in the amount stated in the decision or demand.
The amounts above do not replace the requirement to establish liability for the specific damage. In relations with consumers they apply only to the extent permitted by law.
The same loss is not compensated twice. If a cost has been covered by the insurer or a third party, the Renter's settlement takes that amount into account.
If there is any discrepancy between this Schedule and the individual rental agreement, the provisions of the agreement prevail, subject to mandatory provisions of law.

